The Crossroads Centre Activities Coordinator

The Crossroads Centre aims to benefit all local people, groups and organisations. It is a not-for-profit community, voluntary and charitable organisation. It is a social enterprise initiative set up to develop services and facilities which are commercial in nature to provide social and community gain. This multi-purpose facility is 7,600 sq feet and incorporates an exhibition/foyer area, fully functioning corporate type kitchen, large and small meeting rooms, a heritage quarter and a large hall for special occasions.

Marketing/Promotion to increase footfall to the Centre and the Number of Community/Voluntary groups using the facility in order to increase traded revenues:

• Website and social media upkeep, Newsletter, Press releases
• Sourcing new service-users, support fundraising activity, signs and promote community events
• Work with academic and professional bodies and other relevant stakeholders in relation to promoting usage of the Crossroads Centre.
• Research viability of various projects e.g. Night Classes/courses from 2^nd and 3^rdlevel colleges and examine sources of potential funding from government bodies, local authorities and NGOs
• Development of Heritage Quarter /Tourism

Administration:

• Deal with enquiries and maintain record of enquiries
• Take bookings for centre and for courses, send out application form; book rooms
• Prepare flyers for advertising activities and managing bookings of rooms in the centre
• Ensure users have adequate insurance cover
• Accurately record minutes of all meetings relevant to coordinating activities of the centre.
• Maintain database of usage of centre.
• Evaluation of service provision including seeking feedback from users
• Maintain necessary records with regard to the Crossroads Centre Safety Regulations and the provision of reports following accidents or near misses.
• Maintain necessary records/inventory with regard to stock and equipment
• Collect room hire rentals and keep records of payments. Maintain efficient and accurate computerised accounts for the centre
• Maintain petty cash system and record monies spent
• Pay expenses to employees and service providers and maintain records
• Work within budget for specific community events

Maintenance of the Centre

The Crossroads Activities Coordinator will ensure:

• Open & closing of The Crossroads Centre as required
• Setting up rooms for different activities
• Adequate security arrangements
• Contact person(s) for issues relating to use of centre.
• Liaising with key people as needed e.g. Rural Social Scheme local participants as required
• Regular attendance at Board/Committee meetings as requested
• To contribute as member of a team engaging with other members of staff working in the Crossroads Centre

Event catering:

The Crossroads Centre is registered with the HSE Environmental Health Service as a Food Business limited to the preparation and service of soup, sandwiches, scones and beverages.

• Ensure compliance with Food Safety Legislation
• Liaise with Rural Social Scheme Supervisor re food safety management system
• Ordering food provision from external providers as required.
• Promote quality provision of light refreshments to support community events

Other:

• Attend regular supervision meetings with the Operations Manager as Line Manager
• Attend when invited or required other Committees/Groups that use the Crossroads Centre
• Prepare reports for the Cong Community Centre Board in particular the Annual General Meeting
• Follow up on actions arising from Board, supervision and other meetings

Confidentiality:

The Crossroads Centre Activities Coordinator during the period of employment or at any time after the termination of the employment may not disclose any confidential information in respect of the employer or information relating to the work or staff participating or working in the Crossroads Centre.

The above Job Description is not intended to be a comprehensive list of all the duties involved and consequently, the Crossroads Activities Coordinator may be required to perform other duties as appropriate to the post by the Voluntary Board of Directors.

This job description may be reviewed, updated and/or amended from time to time inline with the needs of the service as required by Board of Directors and Management.

• Good level of general education
• A minimum of 2 years’ experience in a similar role is desirable
• Proficient in the use of IT software packages, namely Microsoft office, ability to work with website and social media
• Experience of working with the public
• Willingness to learn new skills
•  Ability to work on own initiative and as part of a team

Additionally, to comply with CSP criteria, the applicant must be from one of the following target groups:

a. A person in receipt of Jobseeker’s Benefit (JB), Jobseeker’s Assistance (JA), one parent family payment (OPF) or the Jobseeker Transitional Payment

b. Persons in receipt of disability allowance (DA), invalidity pension, blind persons pension or other disability benefit.

c. Travellers in receipt of Jobseeker’s Benefit or Jobseeker’s Assistance or one parent family benefit.

d. Stabilised and recovering drug mis‐users.

e. People employed from Tús, Gateway, Community Employment (CE) and Job Initiatives (JI) schemes are deemed eligible. Former RSS workers who were previously CE participants are also eligible.

f. Ex‐prisoners.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character. Garda vetting will be required.

Age

To comply with the CSP funding conditions, the applicant must be under 66 years of age.

Knowledge and Skills:

• The core principles and values of the Crossroads Centre
• Ability to engage and communicate with users of the Crossroads Centre
• Demonstrate a willingness to develop skills and learning about the Crossroads Centre social enterprise
• Demonstrate ability to facilitate change to promote the centre
• Demonstrate an ability to apply knowledge to best practice

• Demonstrate the ability to empathise with and treat others with dignity and respect.

• High level of I.T. skills, in particular MS Word (for letters, reports, minutes etc), MS Excel (to set up spreadsheets for accounts etc).

Communication and Interpersonal Skills:

• Good customer/hospitality skills.
• Good communication skills, negotiation skills, excellent organisational ability.

• Understanding of the key issues involved in managing a centre which could be used by individuals; small and large groups
• To communicate effectively across a wide range of services and agencies.
• Ability to write reports on service usage

Commitment to providing a quality service

• The ability to promote and implement change for the good of the service including identifying areas for improvement.